Credit Memos/Sales Returns
We have learnt how to record sales
now it’s time to tell you about the sales return or credit memo. When you sell
goods to your customer, it might be possible that the goods become stale or
those goods are not manufactured in right way then it is very obvious that the
customer will return those goods to you. Retaining the customer is far
important than attracting the new one so in that context you have to facilitate
the customer by taking back the goods that you have been sold. So for this move
your curser to “TASKS” and then on “CREDIT MEMOS” like the following picture:
Now click over, by clicking you
will find the following window:
Customer ID: Here you have to
select the appropriate customer from whom you are taking back the goods that
had been sold. When you will select the customer your window will be changed
like the following picture:
Now here you have to select the
appropriate Invoice number like the following picture:
When you will select the invoice
you display will be changed to the following picture:
Date: When you will select the
customer the color of Date will be changed to blue like the above picture and
you can change it to that date on which you are receiving the goods.
Credit No.: it’s a number of your
organizational recording Credit book.
Item: All the items will appear
automatically when you will select the customer.
Quantity: It will appear
automatically when you will select the customer.
Retuned: Here you have to write the
Particular quantity against the particular Item.
Description: It will appear
automatically.
Unit price: It will appear
automatically.
Amount: It will be calculated
automatically by multiplying the returned quantity with unit price.





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